Customer Support
Shipping & Delivery Policy
1. Delivery Areas
We deliver nationwide across Pakistan, reaching all major cities (Lahore, Karachi, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta, Gujranwala, and more) as well as remote rural areas. Every shipment is carefully packaged to maintain the natural potency of our herbal ingredients.
2. Shipping Times
Orders are processed immediately within 24 hours of confirmation. Under standard delivery parameters:
- •Major Cities: 3 to 5 business days.
- •Other Districts & Remote Locations: 5 to 7 business days.
3. Shipping Costs
To keep premium Unani healthcare accessible, we offer FREE Delivery on ALL orders nationwide. No minimum order value required.
4. Cash on Delivery (COD) Processing
Our main checkout standard is Cash on Delivery (COD). You only pay when the package arrives safely at your doorstep. Upon placing your order, our service team will contact you via SMS or Phone Call to verify details before dispatching.
5. Order Processing & Tracking
Once dispatched, you will receive a tracking link via email or SMS. You can monitor your package through our partner courier networks (TCS, Leopard, or M&P) at any time.
